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FREQUENT QUESTIONS
Invitations
Is it possible to change the size and/or color of the invitations you show?
Do I have to choose from the wordings you show, or can I use my own wording?
Where can I find additional unique verse options for my invitation or announcement?
Can I customize my invitation with my own artwork?
Can I have our picture printed on my invitation?
Do you print invitations in languages other than English?
What is the difference between bright white, natural white (or white) and ecru paper?
Ordering
How many invitations should I order?
Is it possible to make changes on my order once you receive it?
When should I place my order?
Shipping
Can you ship my order overseas?
How much will my shipping charges be?
How can I check the status of my order?
Q. Is it possible to change the size and/or color of the invitations you show?
A. The invitations shown on our website are available only as shown. There are, however, exceptions. If you are interested in finding out about a specific invitation, please e-mail us at: service@seal-n-send.com or call toll-free 866-805-2595 to speak with a customer service representative. Top
Q. Do I have to choose from the wordings you show, or can I use my own wording?
A. We will be happy to print your invitation with your customized wording. Please keep in mind that all of our invitations are priced for 14 lines of wording. Each additional line is $1.00. Also, consider the size of the invitation you are ordering when choosing your wording. Top
Q. Where can I find additional unique verse options for my invitation or announcement?
A. Visit VerseThis.com for a wide selection of words for your celebration. Whether you are looking for traditional verses for a second wedding or an informal verse announcing your recent marriage in the Caribbean VerseThis.com can help! Top
Q. Can I customize my invitation with my own artwork?
A. We can print your artwork on some of our invitations for a charge of $10.00. If the invitation has a preprinted design or verse, it may not be possible to change it. Also, there may be additional charges, depending upon the setup of your invitation. For complete information on the invitation you have chosen, please e-mail us at: service@seal-n-send.com or call toll-free 866-805-2595 to speak with a customer service representative. Top
Q. Can I have our picture printed on my invitation?
A. It may be possible for us to print a black-and-white photo on certain invitations. The charge for printing a photo is $25.00. Depending upon the invitation and setup you choose, there may be additional charges. To discuss pricing, please e-mail us at: service@seal-n-send.com or call toll-free 866-805-2595. Top
Q. Do you print invitations in languages other than English?
A. Yes. We can print your wording in any language that uses the English alphabet. There is an additional charge of $10.00 for invitations and enclosure cards. Please be sure to send a neatly typed e-mail or fax of the additional wording you want, making sure of capitalizations, spellings and punctuation. We will print exactly what you send to us in the typestyle you choose. If the language you are using to print your invitations does not use the English alphabet, please send us camera-ready copy. We will then transfer this copy to a plate and print your invitations. Top
Q. What is the difference between bright white, natural white (or white) and ecru paper?
A. Our invitations come in a variety of paper colors to accommodate all tastes. Below is a description of these paper colors. Each invitation will list the paper color in its description.
1. Bright White: This is bright or brilliant white paper, with no hint of color. Choosing a bright white paper for your invitation will assure you of capturing your guests' interest and attention.
2. Natural White: (Sometimes referred to as White) This is the classic choice in wedding invitation papers. It has just a hint of cream and coordinates well with any color theme for your wedding.
3. Ecru: This socially correct paper choice is a creamy color, which adds warmth to your wedding invitations. Top
Q. How many invitations should I order?
A. We recommend you have your guest list finalized before you place your invitation order. You will know how many invitations you will need and not have to estimate. Be sure to order invitations for the wedding party as well as for keepsakes. If you are not sure of the number, order an extra 25. This will help you avoid costly reorders, which start over at the original price. Top
Q. Is it possible to make changes on my order once you receive it?
A. We will make every effort to make changes on your order if you request them. Because of our fast turnaround time, however, we cannot guarantee that we will be able to catch the order before it is printed. We suggest that you make sure your order is correct before you place it. NOTE: A $10.00 fee will be applied for changes and/or cancellations. If your order is already in production, you will be charged in proportion to the work already completed. Top
Q. When should I place my order?
A. Even though we have a quick turnaround time, we suggest you give yourself sufficient time to get your invitations addressed and assembled. They should be mailed at least six weeks in advance of the wedding (or sooner if there is a respond date). With this in mind, we suggest ordering two to three months before the wedding to allow yourself ample time. Top
Q. Can you ship my order overseas?
A. We ship to U.S., U.S. territories and Canada. An additional $20.00 charge is applied to either overnight or 2nd day charges when shipping to U.S. territories and Canada. Top
Q. How much will my shipping charges be?
A. Click here to see shipping charges. Top
Q. How can I check the status of my order?
A. After you've submitted your order online you will be given an order confirmation number. To check your order status, click here or visit our homepage and link to our Order Status page under customer service to enter your confirmation number and receive your order details. Top
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